Privacy Policy

Effective date: November 10, 2025

interstart ("we", "us") operates the interstart social casino platform (the "Service"). This Privacy Policy describes how we collect, use, store, and protect personal information when you browse our site, launch the lobby, or contact our team.

1. Information We Collect

Account information such as email address, nickname, region, and age confirmation that you provide when creating or updating your profile.
Gameplay telemetry including session duration, reel selections, feature engagements, posse participation, and progression milestones used to balance the social casino experience.
Device and connection data like IP address, browser type, preferred language, operating system, and diagnostics that help us maintain platform security and performance.
Support interactions covering messages, attachments, or metadata shared with our crew via forms, email, or in-lobby chat.

2. How We Use Information

Operate and deliver the Service, including authentication, matchmaking, and leaderboard functionality.
Enhance gameplay, personalise content, and surface relevant social casino events based on anonymised trends.
Monitor stability, diagnose bugs, and secure the platform against fraud or misuse.
Communicate with you about updates, account changes, surveys, or support requests.
Comply with legal obligations, regulatory requirements, and enforce our Terms and community guidelines.

3. Legal Bases

Where applicable, we process personal information on the basis of: (a) performing our contract with you, (b) legitimate interests in operating and improving the Service, (c) your consent for optional features such as marketing subscriptions, and (d) compliance with legal requirements.

4. Sharing and Disclosure

We do not sell personal information. We may share data with:

Service providers that host our infrastructure, deliver analytics, cloud messaging, customer support, or security monitoring under strict confidentiality agreements.
Payment or platform partners should we introduce optional premium items in the future, limited to processing that transaction.
Regulators or law enforcement when required to respond to lawful requests or protect the rights, safety, and property of our community.

5. Data Retention

We retain account and gameplay records for as long as you maintain an active profile and for a reasonable period thereafter to resolve disputes, perform audits, or meet legal obligations. Support tickets and telemetry may be anonymised or deleted once operational needs are met.

6. Security

We employ encryption in transit, segmented infrastructure, access controls, and regular security reviews to safeguard personal information. No online service can guarantee absolute protection, so we encourage you to use unique passwords and keep your devices secure.

7. Your Choices and Rights

You may access, correct, or delete certain information directly through account settings. Depending on your jurisdiction, you may also have rights to object to processing, request portability, or withdraw consent for optional communications. Submit requests to interstart and we will respond within the timelines required by law.

8. International Transfers

interstart stores data on servers located in the United States and the European Union. When transferring data across borders we rely on contractual safeguards and other mechanisms recognised by applicable privacy regulations.

9. Children and Teens

The Service is designed for players aged 18+. We do not knowingly collect information from anyone under 18. If you believe a minor has provided personal data, contact us so we can delete it promptly.

10. Updates to This Policy

We may revise this Privacy Policy to reflect product changes or regulatory updates. When we make material changes, we will update the effective date above and highlight the update within the lobby news feed.

11. Contact

For privacy questions, data requests, or feedback, email interstart. You can also reach us via the contact form on the site.